What payment methods are accepted for orders on TVjackets.com?

TV jackets accepts PayPal, VISA, MasterCard, American Express & Klarna for payments.

Is it possible to make changes to my order after it has been placed?

All of our products are made-to-order and we don’t keep anything in stock.  However, we understand that situations can change, and we are committed to accommodating your request. Although, we don’t accept cancellations, feel free to contact us through email or WhatsApp and we’ll let you know if anything is possible.

Is there any type of hidden shipping cost?

There are no hidden shipping costs imposed by TV Jackets. We provide free shipping to all orders placed from the US, UK, EU, Canada & Australia. For the rest of the world, a shipping cost of $39.99 is charged.

Where can I find details about the order I’ve placed?

Once an order is placed, you will receive an email that includes all the information regarding your order.

Do you ship worldwide?

We ship worldwide, except for a few location including Israel & Russia.

Is there a Money-Back Guarantee policy?

Money-Back Guarantee is only available in cases where you do not receive your parcel or we have sent you a different size / damaged item.

How long will it take for my order to be delivered?

It usually take 7 to 8 days for an order after it has been dispatched. And the production time is based on the shipping method selected.

Is it safe to order online?

We use services like McAfee, Norton & SSL (Secure Socket Layer), which provide security and end to end encryption. Therefore, it is safe to order online from us.

Can it be possible to exchange my jacket after receiving it?

The exchange is valid only for 7 days from the date of delivery. The customer is liable to bear the shipping for the returns.

Are there any promo codes or special offers available?

We offer different promo codes throughout the year, based on the all seasons and holidays.

Do you offer custom sizes?

All of our products are made-to-order, we offer the option of custom size on all of our products. Custom sizes add $20 to the total order amount.

How do I cancel my order?

If you want to cancel an order within the time mentioned, please contact us through email or WhatsApp. Please see our cancellation policy for clarity.

How do I track my order?

We offer order tracking through the option of “Track Order” on the website.

Which courier services do you use?

We mainly use FedEx and DHL for most of our shipments. However, we use some other ones too, whichever gives us the option of fastest route.

How do I use/apply my coupon code?

The coupon code can be applied during checkout in the coupon code field.

How can I receive refunds in case of returns?

Refunds processing can take up to 6-7 business days. You will be refunded though the original form of payment.

How can I get in touch with TV Jackets if I have any queries?

If you have any queries, feel free to use our “Contact Us” page. Alternatively, you can contact us through email or WhatsApp.