Customer Support & Reviews:

We always go with the statement “customer can never go wrong”.

Customers’ support and reviews are the key features to boost the visibility or position of our products. We are always here to quickly respond to our customers through email.

Exchange & Returns:

We don’t have return support but our sensible consumers utilize a return policy in that case if a product is damaged. Tvjackets will bear shipment charges but as another option (without damaging products) customers would be responsible to fee the shipment cost.

In the case of getting damaged products, customers may blame but only within a week.

Shipment Conditions:

DHL, FedEx, TNT, and SKYNET are well-known couriers worldwide, which we used for placement orders from our tvjackets store.

We try to deliver products during 7- 10 days but it can be pending due to several problems; location, customs, tracking displaying problems, etc.

Important instructions:

You need to have a look again at our size chart immensely and report to us through email and the eBay text option used with ensuring that you have notified us about all your changes accurately.

However, you will keep an extra 30$ to pay on size variation as XXL. You might see little color difference between real and picture products with brightness low or high, pure or synthetic leather, camera, and lighting effects.

For the Russian group, placement is only acceptable in the areas of SAINT PETERSBURG & MOSCOW. If customers order for incorrect size Tvjackets will not be responsible, so be careful of choosing a size and make sure about your exact dimension.

Tvjackets offers a guide size chart without any misguide and considers (UK, and US) size chart.

Payment Methods:

Tvjackets suggests us to use the most international payment methods.

If you want to use another type of payment method must consult before ordering. We will finely deal with you.